Luxury Sunglasses Women 2024 Lip Style Cat Eye Sunglasses 2000S Aesthetic Popular Y2K Sun Glasses White Women Shades
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Refund Nightmare: $246 Lost & Bot Frustration! 😠💸
My recent online shopping experience has been an absolute nightmare, and I'm sharing it as a dire warning to others. I’m utterly furious because GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on 2/24, and the tracking number still shows it stuck in Atlanta, Georgia. All I get from their customer service is a BOT telling me it’s "in transit." It's infuriating! I simply want my money back. I decided to leave this review and try engaging with their customer service one last time, hoping an actual person could finally address my order #105081183.
Customer: I’m calling about order #105081183. It was placed on February 24th, I never received it, and you still haven't processed my refund for $246.00. I keep getting bot responses. CS Rep: I sincerely apologize for the frustration and inconvenience you’ve experienced, ma'am. That sounds incredibly upsetting, and I understand you need your money back. Let me pull up your order. Customer: Upsetting is an understatement. The tracking still shows it stuck in Atlanta, and I've been waiting for weeks. I just want a human to help me get my refund, not another automated message. CS Rep: I assure you, I am a human, and I'm here to help. I see the issue with your order not being delivered and the refund request. I will escalate this immediately to our finance department to expedite the refund process. You should receive a confirmation email within 24 hours. Customer: A confirmation is a start, but I’ve been promised things before. What's the absolute latest I can expect this refund to be back in my account? I've already had to file complaints with the BBB and the Attorney General. CS Rep: I completely understand your skepticism. While our standard processing time is 7-10 business days after agreement, given the circumstances and escalation, I will personally follow up to ensure it's processed as quickly as possible, ideally within 3-5 business days. I'll also send you an email right now summarizing our conversation.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and enduring such a terrible experience.
From Online Shopping Nightmare to Mozaer.com Dream: Stylish Shades & Smooth Sailing! ✨😎
You know that feeling when an accessory just completes your look and boosts your confidence? That's exactly what I experienced. If you're ready to add a touch of timeless glamour with a modern twist to your wardrobe, these incredible Luxury Y2K Cat Eye Sunglasses are an absolute game-changer. Trust me, you'll be turning heads everywhere you go. My last online glasses shopping experience was an absolute nightmare, and I'm still fuming! 😤 I never received my order from GlassesUSA, and they held onto my $246 for weeks. All I got was an infuriating bot telling me it was "in transit," with no actual person to help me get my refund. It was such a frustrating ordeal, with terrible customer service and no human help in sight. I just wanted my money back, not more automated messages! 😭
After that disaster, I was extremely hesitant to try online again, but I really needed new eyewear, especially some stylish shades for an upcoming trip. I stumbled upon Mozaer.com and, frankly, I was desperate for a better experience, something reliable and straightforward. 🤔 I saw their selection of trendy sunglasses and thought, "Why not give them a shot?"
I'm so incredibly glad I did! My experience has been a complete turnaround. I can confidently say what others have noted: "Good selection of eyeglasses. Made ordering and entering my Rx very easy. Good glasses with a good fit and shipped quick and at a very fair price. Highly recommended." This perfectly mirrors my own positive journey with Mozaer.com.
The quality of my new "Luxury Sunglasses Women 2024 Lip Style Cat Eye Sunglasses" is fantastic – exactly as pictured, and they fit perfectly. The website was so easy to navigate, and the ordering process was incredibly smooth, a stark contrast to my previous woes. Their customer service (should I have needed it!) seems much more accessible, and the prices are truly unbeatable for such style and quality. I'm already eyeing some new reading spectacles for my mom, knowing I can trust Mozaer.com for a great product and a hassle-free experience. ✨ What a refreshing change! 😃
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